Hi — I'm Ailyn. Tell me what's going on with your skin. Photos, history, concerns — whatever feels right.
dark spots on both cheeks, they've gotten worse over the past year. skin feels dry and tight by midday
How long have the dark spots been present, and have you used any actives — vitamin C, retinol, hydroquinone?
maybe 18 months? I tried vitamin C for a while but stopped. no retinol
Profile Confidence38%
need more context for accurate protocol
Getting clearer. Any eczema, rosacea, or sensitivity history? Hormonal medication?
no eczema. skin does get red easily. I'm on birth control
Hormonal factors can drive melasma-pattern pigmentation — different from sun damage. The redness + dryness suggests barrier compromise.
Profile Confidence64%
building — visual data will strengthen read
Can you share a photo in natural light? Just want to see the pigmentation pattern.
Profile Confidence91%
high confidence — ready to recommend
Strong read now. Bilateral malar hyperpigmentation consistent with melasma, plus transepidermal water loss across T-zone.
Recommended Protocol
tailored — 91% confidence
suggested: The Ampoule Kit — $149
Steps 3 and 4 are your primary drivers. 1 and 2 support long-term repair. Before I finalize — a few more things to rule out:
Which of these also apply to you?
Skin stings when applying products Pigmentation worsens in summer Breakouts along jawline or chin Visible pores on nose/cheeks Under-eye darkness or puffiness pigmentation worsens in summer, and yes the stinging when I apply certain things
That confirms UV-reactive melasma and barrier sensitivity. Adjusting — bumping TXA priority and adding SPF cadence to your protocol. Do you have time for just a few more questions before booking with Mindy?
